Airbnb Hanging Chair Collapse — Arthroscopic Shoulder Surgery · $150,000 Settlement

PERSONAL INJURY · SONG LAW FIRM CASE STUDY

Case Overview

Our client was staying at an Airbnb property and reasonably believed the hanging chair inside the unit had been safely installed. The moment the client sat down, the chair detached from the ceiling and crashed to the floor, sending the client down with it.

A post-accident inspection revealed that the hanging chair had never been securely mounted — the anchoring hardware was inadequate for the load, and the mounting failed under normal use. The impact caused significant injuries, most notably a serious injury to the client's right shoulder along with additional trauma to multiple areas of the body.

Medical Treatment and Recovery

The client initially pursued conservative treatment after the accident, but the pain continued to persist. Diagnostic imaging confirmed structural damage to the right shoulder, and the client ultimately underwent arthroscopic shoulder surgery to repair the injury.

Even after surgery, the client required a substantial period of physical therapy and rehabilitation, and continued to experience significant disruption to daily life and work responsibilities during the recovery.

Song Law Firm's Strategy

A premises liability case is not automatically valued highly just because the injured party can prove an injury occurred. Song Law Firm carefully analyzed the accident scene photographs and established, on an objective evidentiary basis, that the hanging chair had been improperly and unsafely installed.

The firm systematically organized and presented specialist opinion letters, surgical records, and accident scene photographs to the insurance carrier — a coordinated evidentiary package that forced the carrier to re-evaluate the case on its actual merits.

Drawing on years of experience, Song Law Firm accurately assessed both the strengths and vulnerabilities of the case, framed the key issues that insurance adjusters weigh most heavily, and pursued sustained negotiations. This combination of strategic case management and persistent negotiation drove the ultimate outcome.

Result

The insurance carrier initially declined to value the case appropriately. Song Law Firm continued to build the value of the case with objective medical records, specialist opinions, accident-scene photographs, and other key evidence — pressing the carrier to reconsider the true worth of the claim throughout negotiations.

The case resolved with a total settlement of $150,000. This outcome was not the product of medical bills alone — it was the product of objective evidence and strategic negotiation that shifted how the carrier valued the claim, and it stands as a representative example of what disciplined premises liability advocacy can accomplish.

Why Clients Choose Song Law Firm

• Deep experience handling premises liability (property safety) matters
• Negotiation approach that understands exactly how insurance carriers evaluate claims
• Strategic case management built on objective evidence
• Persistence in proving the value of the case through to resolution
• Continuous and transparent communication with the client throughout

Client's Message

"The shoulder pain after the accident just would not go away, and I eventually needed surgery. At first I honestly had no idea what to do — but Song Law Firm stood by me the whole way and negotiated aggressively with the insurance company. Thanks to them I received a good outcome. I am truly grateful."