Amazon Seller Account Reinstatement — Strong Response Protects Client’s Rights
[Case Overview] Our client, a successful Amazon seller generating over $2M annually, faced a sudden account suspension due to alleged “trademark infringement” complaints. Song Law Firm’s rapid response and detailed appeal restored the account within 8 weeks.
[Challenges]
- Amazon’s automated suspension system
- Complaint filing party using fraudulent trademark claims
- $200K+ inventory frozen in FBA warehouses
- Daily revenue loss of $5,000-$8,000
- Risk of permanent account closure
[Song Law Firm Strategy]
- Immediate Amazon Seller Performance team contact
- Documentation of legitimate product sourcing
- USPTO trademark search proving complainant’s mark was filed AFTER our client’s sales began
- Cease and desist letter to fraudulent complainant
- Federal trademark cancellation petition prepared
- Detailed Plan of Action (POA) submission to Amazon
- Escalation to Amazon Brand Registry team
[Result]
- Account reinstated within 8 weeks
- $200K+ inventory released
- Lost revenue partially recovered through Amazon goodwill credit
- Fraudulent complainant agreed to withdraw all claims
- Trademark cancellation petition filed against bad-faith filer
- Brand Registry status secured for future protection
Song Law Firm
- 📍 Address: Parker Plaza, 400 Kelby St, 19th Floor, Fort Lee, NJ 07024
- 📞 Phone: (201) 461-0031
- 📧 Email: office@songlawfirm.com
- 🌐 Website: www.songlawfirm.com
Disclaimer: Prior results do not guarantee similar outcomes. This content is based on general legal scenarios and past case examples, not legal advice. Please consult an attorney for your specific situation.
